Support
Bunvi is a food and activity journal that tells you where its numbers came from. Write a line, say it, or photograph the plate.
Need help, found a bug, or want your data?
Please say which iPhone you are on and what you were doing. Most messages are answered within two working days.
The calories look wrong
Tap the number on any line to see where it came from, how confident Bunvi was, and which sources were read. If it is wrong, tap Something off? Tap to edit and say what is wrong in plain words — “it was a small one”, “fried in a lot of oil”, “that was 70 g not 200 g”. Bunvi works it out again from what you said.
Portions are the usual culprit. Bunvi estimates the portion fresh every time rather than assuming a standard serving, so telling it the size is normally enough to fix the figure.
Editing and deleting entries
Tap the words on a line to rewrite them. Press and hold a line to delete it. Deleting is immediate and the day's totals follow straight away.
To see a different day, tap the day pill at the top and pick one from the month, or swipe the list sideways — left for the next day, right for the previous one.
Logging a workout or a run
Write it in the same note as your food. bench press 60kg 3x8,
ran 5.2 km in 31:42, yoga 45 min. Several exercises
on one line become several rows.
Bunvi keeps what you stated apart from what it worked out. Sets, distance and time are yours; total load, pace and an estimated one-rep max sit in a section headed Calculated by Bunvi.
It will not estimate calories burned. If you did not state an energy figure, and neither a machine nor Apple Health did, Bunvi records the workout without one rather than inventing it. Active calories are also never added to your calorie goal — the energy of one workout is not a day's energy expenditure.
A barcode was not found
Store-brand groceries are missing from every public database, which is exactly the gap Bunvi is built to close. When a scan finds nothing, it asks for two photographs: the front of the packet and its nutrition panel. Both are needed — the panel gives the numbers, the front gives the product its identity.
That product is then known for the next person who scans it. A submission stays provisional until a second, independent one agrees with it.
Dictation and languages
Tap the microphone on the compose bar. Bunvi offers 70 dictation languages. Most are transcribed by the iPhone itself, which is free, instant and works offline. Latvian, Lithuanian and Estonian — and Azerbaijani, Georgian, Armenian, Kazakh, Uzbek and Persian — are not among the languages iOS can handle, so those are transcribed by Bunvi's own service and need a connection. The switch is automatic.
Bunvi's interface is available in English, German, Spanish, French, Portuguese (Portugal and Brazil), Italian, Dutch, Swedish, Danish, Norwegian, Latvian, Lithuanian and Estonian. Change it in Settings → App Language. Languages that are not finished are listed as coming soon rather than offered half-translated.
Why it asks for your location
Only to know which country you are in, so it searches that country's shops, brands and nutrition sources. It is optional and off until you turn it on, your coordinates never leave the phone, and turning the switch off deletes the remembered country. See the Privacy Policy.
You can also set both countries by hand in Settings — where you are from, and where you are now. The first decides what your food is called; the second decides which shops and menus are searched.
Apple Health
Switch it on in Settings → Apple Health. Bunvi reads the energy you burned, your movement, your weight and your workouts, and writes the food you log back to Health along with your water and your weight.
Workouts import into the same daily note, once each. Bunvi never writes a workout back to Health — a run typed into the note and mirrored into Health would be re-imported as a second run.
If the import row is dimmed, Apple Health itself is switched off in Bunvi's settings. Permissions you have refused can only be changed in iOS Settings → Privacy & Security → Health.
Widgets
Long-press your home screen, tap Edit → Add Widget, and search for Bunvi. There are six home-screen tiles and four for the lock screen.
Widgets read what the app last left for them rather than fetching anything themselves, so open Bunvi once after installing them. A widget showing zeros on a fresh morning is correct: rather than show yesterday's numbers as if they were today's, it shows nothing until the day has something in it.
Widgets follow your iPhone's language rather than Bunvi's own App Language setting. That is how iOS works with extensions.
The free day, and subscriptions
The free 24 hours start when you tap the button on the trial screen, not when you sign up, so it is a day of using Bunvi rather than a day of meaning to. It is one day per sign-in, once.
To cancel: on your iPhone, Settings → your name → Subscriptions → Bunvi. Deleting the app does not cancel a subscription. Refunds are handled by Apple, not by Bunvi.
If you have paid and the app still shows the paywall, open Settings → Restore Purchases in Bunvi. If that does not fix it, email support@bunvi.app with the Apple Account you bought it with.
Deleting your account
In Bunvi: Settings → Delete Account. That removes your account, your diary and your photographs from Bunvi's servers, not just from the phone. It cannot be undone, and it does not cancel a subscription — do that in the App Store first.
One thing deliberately survives, and the app says so before you confirm: if your account used its free day, a one-way coded value derived from your sign-in stays behind so that deleting an account and signing straight back in does not grant an endless series of free trials. It holds no email address, no name and no part of your diary. The full explanation is in the Privacy Policy.